Czech Airlines, a. s. - Ground Handling

Contractual Handling

Phone: +420 22011 6127
e-mail: hsm@csa.cz

General Aviation

Phone: +420 22011 3335, 22011 1629
GSM: +420 602 277457
e-mail: Handling@csa.cz

Passenger Handling

Phone: +420 22011 4491, 22011 4108
e-mail: Mailbox.ODC@csa.cz

Aircraft Handling - RHS

Phone: +420 22011 3631
e-mail: Mailbox.RHS@csa.cz
Cargo infoline: +420 22011 5333

Handling

Passenger

passenger check-in
walk-in/out passenger assistance
above-standard passenger services
special baggage handling
lost and found >>

Aircraft

aircraft cabin cleaning
water and toilet service
aircraft fuelling
loading/unloading and sorting of baggage
cargo and mail handling
ULD control
load control-weight and balance
pre-flight preparation
slot coordination
supervision of all activities
technical assistance >>

General Aviation

CSA Ground Handling provides services for non-contractual partners in all General Aviation categories, as well as Business, VIP, Government and Army flights.

Baggage transfer from Aircraft to the Terminal
Customs and passport control
Transfer from the airport
Special services
Crew accommodation
Aircraft care
Catering
Pre-flight preparation
Changes to flight plans
Payment >>

The Crystal Lounge – An oasis of peace at the busy airport

The Crystal Lounge has been carefully designed with the following clients in mind:

CSA Business Class passengers, as well as passengers of SkyTeam partners and CSA’s contractual partners
OK Plus Gold and SkyTeam Elite Plus Card holders (incl. one guest, provided they travel together on SkyTeam flight)
OK Plus Silver Card holders travelling with CSA (ticket with OK flight number required)
VIP passengers.

The high quality of the Crystal Lounge reflects a major priority of CSA – to provide its passengers with top-of-the-line services. >>